Solutions

 

Solutions Overview

Resources & tools:



“Our Data-Link units allow us time to fix the problem or shut equipment down before the threshold where damage is likely to occur. Not knowing of high temperatures in our equipment rooms is a big deal. To avoid the loss of telephone service, the system’s ability to notify us of alarms is crucial.”
Terry Schimon - Telecom Network Specialist for Pierce County


Asentria provides the “missing piece” for a single unified platform


Enabling remote network management to be simplified, consolidated, more reliable, and more cost-effective.




Traditional remote network management systems weren’t designed to support the demands of today’s distributed networks with remote towers, hut, base stations, etc. It’s a common problem that requires new thinking. Throwing more remote monitoring devices, power cycling equipment and remote access gear into remote sites isn’t the answer for building the flexible, integrated architecture that’s required for remote device management in today’s business environment. There is a better way.


The single greatest challenge to providing reliable network service levels at remote locations is the lack of onsite IT support staff to monitor, access and control remote site equipment and environmental conditions.  IT departments are constantly being pressured to do more with less, and for many organizations, adequately staffing IT resources at remote locations is too cost prohibitive. As a result, the IT staff at central headquarters are left with limited options to effectively manage service levels at remote locations. 


The remote network management systems (NMS) they use provide adequate infrastructure monitoring for a single location, but cannot always  reliably extend this visibility across multiple remote locations, due to their inherent dependency upon network connectivity. Network administrators are left with dialup or wireless access methods which provide out-of-band connectivity during a network outage or disruption at a remote site.


However, if their tools stop there, then they lack the actionable means to actually repair a problem once it has been diagnosed. The net result is that even if an administrator is able to gain remote access to a site, they still don’t have the remote network management control and remote device management capability to successfully repair or reboot remote devices. Therefore, if the problem cannot be addressed manually via an out-of-band connection, additional resources must be dispatched onsite to resolve the problem. This increases support costs and reduces network and application availability for remote employees.


Asentria Remote Site Management products proactively monitor equipment, environmental conditions and cycle power in remote or understaffed locations to increase productivity, reliability and reduce costs. This allows network operators to shield end-users from equipment failure, and provides a single unified platform, enabling network management to be simplified, consolidated, more reliable, and more cost-effective.