Solutions

 

Solutions Overview

Resources & tools:



“Our Data-Link units allow us time to fix the problem or shut equipment down before the threshold where damage is likely to occur. Not knowing of high temperatures in our equipment rooms is a big deal. To avoid the loss of telephone service, the system’s ability to notify us of alarms is crucial.”
Terry Schimon - Telecom Network Specialist for Pierce County


Remote Device Access and Control

Asentria products are placed at remote sites to help you manage and monitor your remote equipment.  Typically, you connect to a remote Asentria product via modem or Ethernet TCP/IP. This gives you the capability to communicate through the Asentria product  to other remote devices located at that site, typically serial devices connected to the Asentria product. Asentria products offer many valuable features for remote access and control applications, including:


Remote Device Access and Control

Several Asentria products support serial alarm monitoring. The right product for you will depend on your application and the other features you want to use in addition to serial alarms. In order to determine which of our products best suits your needs, please read the following brief discussion regarding important aspects of serial alarm detection, and then use the Product Selection Wizard to select the product that best fits your needs.

Linking to Devices
Network Management System Ethernet or Modem SNMP-Link™ or Data-Link™ Serial Alarm Ports

Pass-Through Access
Several Asentria products which offer dialup or network connectivity also provide a pass-through feature for communicating directly to any devices connected to the Asentria product serial ports.  Several Asentria products offer a single serial port, whereas others offer up to six serial ports.  You can use a TCP/IP port number to connect directly to a specific serial port, or you can connect to a specific serial port based on the username/password that is entered upon login. You can also select which serial port to communicate via a text menu presented after a general login to the Asentria product. (back to top)


Customized User Profiles
For applications which involve multiple users with different login rights and restrictions, we offer a product which has 12 customizable user profiles that can be used to exactly define the behavior and limitations of each user's access to the Asentria product. (back to top)


Menu Access to Allowed Ports
When a user logs in, some Asentria products can then display a text menu of the serial devices for which a user has access rights.  This can also include a selection for command and configuration access to the Asentria product itself.    Ports for which the user does not have rights to simply don't show up on the menu. Each serial port on the device can be 'named' e.g. 'Nortel Alarm Port' or 'Router Admin Port', so the user can identify which port they want to select. (back to top)


CHAP One-Time Passwords
Sometimes you want to make sure that a password can only be used once. Using a challenge/response protocol based on a shared-secret. Asentria products will calculate and issue a challenge code during the login process which, when entered into our Response Generator program, generates a response code that is only good once, and gives you the access appropriate to the user who is logging in. (back to top)


Caller ID Restrictions
For extra security in modem dial-in applications, Asentria products offer the ability to restrict incoming modem access to only specified  phone numbers.  If a given number is not on the list then the modem will not answer the phone. (back to top)


Secure Modem Callbacks
For applications where Caller ID Restriction is not possible or desirable, an alternative is to use Secure Modem Callbacks.  In this case, the User's profile includes up to three callback phone numbers.  When that User logs in they are prompted to enter a number.  The Asentria product then hangs up and calls back the selected callback number for that user. (back to top)


Password Sent to Email/Pager
For further security options, a one-time password can be sent to a user via email or pager.  The User connects to the Asentria box and enters their normal password.  The box hangs up and then sends a one-time password to the email address or pager indicated in that User's profile.  The user then connects back to the box and enters the one-time password (not the User's normal password).  This gives the user the normal access as defined in their User profile. (back to top)


IP Routing to Remote Network Devices
In addition to remote access to connected serial devices, several Asentria products can also be used as a gateway to communicate to other TCP/IP devices on the same remote network, such as a web interface or telnet interface of routers, switches, etc.   When properly set up, you can dial into the unit using dial-up networking and establish a PPP connection with the Asentria product which then allows you to route to other devices on the remote network.  For security reasons this feature requires very specific settings plus DIP switch enabling.  This feature can be used as an out-of-band backup to access the remote network if normal paths to the remote site are down. (back to top)


Control Remote Devices via Output Relays
In addition to accessing remote devices, Asentria products allow you to control on-board and remote relays for controlling other devices. Output relays can be controlled via SNMP or can be triggered automatically as an alarm action. Output relays allow you to activate sirens, cameras, lights or other electronic devices in remote locations, which often saves the time and expense of sending personnelto a remote site. (back to top)


Product Selection Wizard
Several Asentria products may suit your needs depending on the combination of environmental monitoring features and other options your application requires.   Select all the appropriate boxes below so our Product Selection Wizard can help find the right product for you. (back to top)



1 Define

"I need a device which supports..." "Plus I would like this device to be able to..."
Remote Access to 1 Serial Port
Remote Access to 2 Serial Port
Remote Access to 4 Serial Port
Remote Access to 6 Serial Port
Remote Access to network devices
                 --------------------------
Basic Password-Controlled Access
Advance Security Features
                 --------------------------
Monitor up to 25 Text Alarm Messages
Monitor 100 or more Text Alarm Messages
Monitor Multi-line Alarm Messages
Store Non-Alarm related Serial Messages
Work with Call Accounting Software
An On-board Temperature Sensor
Remote EventSensor™ Sensors
Contact Closure Inputs
Voltage Inputs
Relay Outputs
                        --------------------------
Create a Faux-MIB for SNMP Proxy
Support Custom Scripting
Support Octel or Definity Alarms
Supports TBOS or TL1 protocols
Send Alarms via Email (Check all that apply)


2 Activate

 


3 Results