Solutions

 

Solutions Overview

Resources & tools:



“Our Data-Link units allow us time to fix the problem or shut equipment down before the threshold where damage is likely to occur. Not knowing of high temperatures in our equipment rooms is a big deal. To avoid the loss of telephone service, the system’s ability to notify us of alarms is crucial.”
Terry Schimon - Telecom Network Specialist for Pierce County


Easy Custom Modifications

Asentria has built its product line in large part by listening to what customers need and then responding rapidly in order to deliver it.  Almost every feature in our products can be traced back to customer feedback regarding a feature or capability which they needed. If you don't see a feature or capability in our products you are looking for, please contact sales and ask us about it.  It is possible that our products actually can do what you want, and if not, then we can discuss making a special implementation for you, OR just adding your requested feature into our standard product functionality!


As well as adding software features into our products, we have also completed many comprehensive custom projects for customers.  Our customer-responsive approach over the years has resulting in a number of custom features and developments, some of which we list out below:


Custom Modification

OEM Collection Device for Call Accounting
Many of our custom enhancements have been related to our Call Accounting Buffer products.  We have delivered OEM versions of these products for many software companies which include completely customized features and proprietary functionality.  Sometimes custom modifications include small changes.  Whether large or small, let us know if you are interested in custom modifcations.  (back to top)


Customized Remote Monitoring Device
There are many opportunities for specially tailored functionality to manage and monitor specific conditions at remote sites.  We have developed custom features for regular and private-label VARs to customize the monitoring capabilities of a number of our site monitoring products.  We are very driven by customer feedback, so don't hesitate to contact us if you do not see what you are looking for.  (back to top)


Fast Network Alarming for Broadcast Applications
A customer had a need for a very, very fast response time of a custom alarm message over a network when a certain broadcast-related alarm occured.  We custom-tuned one of our products until it met the customers needs, which solved a large problem, and allowed the project to go forward.  (back to top)


Custom Alarm Formatting for Compatibility
When using one of our alarm monitoring products, a customer needed to take contact closure and temperature alarms and create a text message, which could then be polled by an existing alarm management software that had a specific alarm format.  We made this modification which allowed the customer to integrate the solution seamlessly into their existing alarm management system. (back to top)


SNMP Front-End for Non-Networked Equipment
Acustomer manufactured a point-to-point data transmission device which was controlled and monitored via serial port.  Working with this customer we produced a modification that implemented an SNMP front-end, including a 'faux' MIB that represented all of the status and control variables of the device, and which communicated to the device over the serial port to change settings and read status variables so that the MIB was functional.  (back to top)


SNMP Front-End for a Video Mux
A customer manufactured a video switching device which was controlled via serial port commands.  Working with this customer we produced a modification that implemented an SNMP front-end, including a 'faux' MIB that represented all of the status and control variables of the device, and which communicated to the device over the serial port to change settings and read status variables so that the MIB was functional.   (back to top)


SNMP Proxy Engineered as a Plug-in Card
A customer manufactured a T1/E1 multiplexer as a backplane-based card system.  Working with this customer we produced a plug-in card that interfaced with their system and produced an SNMP front-end that monitored and provided alarm reports from the system.  (back to top)


Custom Tape Drive Emulator
A customer was using a legacy tape drive system and wanted to convert this to a digital data stream for real-time data processing.  We engineered and manufactured a tape drive emulator product to this customers specification that met the high-standards and performance required for RBOC equipment uses. (back to top)


ISA-based Tape Drive Controller Card
A customer had a legacy tape drive system which interfaced to a computer system which had been discontinued.  We engineered an ISA-based interface card to talk to the tape drive system so as to provide compatibility with current PC-based hardware. (back to top)